Privacy Policy for Dreamexch

Overview and Scope

This policy applies to the Dreamexch.org website only. It does not cover any third-party service you reach from here, including the WhatsApp support channel or any external platform, each of which has its own privacy policy. We designed this website to work with the least personal data possible.

You can read every page without registering, signing in or submitting personal details. These website pages do not create accounts, process payments or store login credentials, because account access and any payments happen on the Dreamexch platform and through our support, not through a form on this website. Any support request you choose to send happens through a third-party WhatsApp link, not through a form hosted on this website.

Information We Collect

We collect very little, and none of it identifies you by name on its own. Because these website pages have no account system, we do not ask you to create an account or complete personal forms here. The information that may be involved is limited to the following:

• Basic technical data your browser sends automatically — such as approximate region, device and browser type, and which pages you viewed — used only to keep the site working, secure and useful.
• Any message you choose to send through the third-party WhatsApp link, which is delivered and stored under that provider's own privacy policy, not ours.

We do not knowingly collect names, email addresses, phone numbers, payment details or any special-category data through this website, because there is no form here that asks for them.

What We Do Not Collect

It is just as important to be clear about what we never gather. Understanding these boundaries helps you use the site with confidence.

• We do not collect your password, PIN or any one-time code — you should never enter these anywhere on this site, because there is nowhere to.
• We do not collect card numbers, bank details or any payment information; we process no payments at all.
• We do not build advertising profiles, and we do not track you across other websites for ad targeting.
• We do not sell, rent or trade personal information to anyone.
• We do not require you to log in, so we hold no account records.

If any page or message ever appears to ask you for the items above while claiming to be us, treat it as a phishing attempt, as explained on our support page.

How Information Is Used

Any limited information is used strictly to run and improve this website. We do not use it to make promises about any platform, to guarantee outcomes, or to profile you for marketing.

In practice, the small amount of data involved may be used to:

• Keep the website operating, stable and secure, and prevent misuse or abuse.
• Understand in a general way which pages are helpful, so we can improve them.
• Respond to a support question you have chosen to send us.
• Comply with a valid legal obligation where one genuinely applies.

We do not sell, rent or trade your information, and we only share data where it is truly necessary to operate the website or to meet a lawful requirement.

Cookies and Analytics

This website aims to stay lightweight and fast, so we avoid unnecessary tracking. Cookies are small files a website can store in your browser. If we use any, they fall into simple categories rather than intrusive advertising trackers.

Any analytics we use is intended to be minimal and is not used to identify you personally. You can control or block cookies at any time through your browser settings. Disabling cookies will not stop you reading the pages on this website.

WhatsApp Redirection and Third Parties

Our support and contact buttons redirect you to WhatsApp, a third-party messaging service. When you tap one, you leave Dreamexch.org and open a chat inside WhatsApp. From that point, WhatsApp's own privacy policy and terms govern the conversation, including how your phone number and messages are handled.

We only see the content of a message if and when you choose to send one to the support channel, and we use it solely to answer your question. We never ask for your password, one-time code or payment details through this channel. Before sharing anything sensitive with any third party, review their privacy policy. Dreamexch is not affiliated with Dream11 or any third-party fantasy sports brand.

Data Retention

We keep information for no longer than we need it. Because we collect so little, retention is naturally short and limited.

• Technical and analytics data is kept only for as long as it is useful to operate, secure and improve the site, and is then discarded or aggregated so it no longer identifies anyone.
• Support messages you send via WhatsApp are retained within that third-party service under its own policy; any notes we keep to answer you are held only as long as reasonably needed.

Where the law requires us to keep certain records for a set period, we retain them for that period and no longer. When information is no longer required, we take reasonable steps to delete or anonymise it.

Data Security

We take reasonable technical and organisational steps to keep this website secure, including serving pages over HTTPS so your connection is encrypted. Because we collect little to no personal data and hold no accounts, the amount of information at risk is intentionally very small.

No website or internet transmission can be guaranteed to be perfectly secure, so please avoid sending sensitive personal details through any link or message. Never share your passwords, one-time codes or account credentials with anyone, including anyone claiming to be support. Keeping these private is the single most effective way to protect yourself.

Children's Privacy

This website and all its guidance are for adults aged 18 and above. We do not knowingly collect any personal information from anyone under 18, and this site must not be used by minors.

If you are a parent or guardian and believe a minor has used this website or sent us information, please contact us through the support page so we can address it and delete anything we should not hold. Adults should also help protect minors by using device parental controls and keeping login details and payment methods out of reach, as covered in our responsible play policy.

Your Choices and Rights

You stay in control of your information. Because the site asks for so little, most choices are simply about how you browse and whether you contact us.

• Read every page without submitting any personal details.
• Manage, limit or block cookies through your browser settings.
• Choose whether or not to message us through the WhatsApp link.
• Ask us, where applicable, to access or delete information you have shared with us.

Depending on where you live, you may have additional legal rights over your personal data, such as rights to access, correct, delete or restrict its use. If you have shared information with us and want it removed, contact us through the support page and we will address reasonable requests where we are able to.

External Links

This website contains links to third-party services and pages, including the WhatsApp support link. When you follow such a link, you leave Dreamexch.org and the destination's own privacy policy and terms apply.

We do not control these external services and are not responsible for how they collect, use or protect data. We provide the links for convenience only. Please review the privacy policy of any external service before sharing information with it, and remember that visiting a third-party site is at your own risk.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in how the website works or in applicable rules. When we do, the revised version is published on this page with the updated date shown above and takes effect from posting.

We encourage you to review this page periodically so you stay informed. Your continued use of the website after a change means you accept the updated policy. If you do not agree with an update, please stop using the site.

Contact

If you have questions about this privacy policy or a request about your information, you can reach us through our support page and the WhatsApp support link provided there, or through the contact page. For related documents, see our terms of use and responsible play policy. This website is for adults aged 18 and above.